Breakout Session Day 2

Sustainability Information to Empower Consumers

29 October 2020 | 15:45 – 17:15 IST


The importance of providing reliable information has been internationally recognized by Agenda 2030 through target 12.8 of the Sustainable Development Goals. The right to information is also one of the eight consumer rights, according to the UN Guidelines on Consumer Protection[1]. Providing consumers with sustainability information that is clear, reliable, accessible, relevant and transparent is important for avoiding green-washing and stimulating behaviour change in consumers towards more sustainable consumption patterns. The importance of protecting the rights of consumers by providing reliable information post COVID19 has already been highlighted at various platforms.

[1], refer Section III – General Principles

Session Objectives:

  • Showcase work of the Consumer Information Programme of the One Planet network
  • Showcase the Consumer Information Programme as a strong network of actors progressing towards SDG 12 through the spirit of collaboration, linking-up to scale-up and ongoing promotion of SCP (sustainable consumption and production)
  • Illustrate the importance of reliable and accessible consumer information as a useful tool for encouraging sustainable consumption with links to the Guidelines for Providing Product Sustainability Information (UNEP & ITC, 2017). Different forms of consumer information will be presented in the session.




Naomi Scott-Mearns

Sustainable Consumption Manager
Consumers International

Beatriz Martins Carneiro

Programme Management Officer

Hem Kumar Pande

Former Secretary
Ministry of Consumer Affairs, Food and Public Distribution

Dr Hitesh Bhatt

Director - Marketing & Communications
Retailers Association of India

Abhishek Mazumdar

Co-Founder & CEO
The Logical Indian

George Cheriyan

CUTS International